Xcite offers free delivery on all orders within Kuwait. For international shipping, various options are available depending on the destination and the weight of the package.
Can I return a product purchased from Xcite?
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Yes, you can return a product purchased from Xcite within a certain period of receiving it. The product must be in its original condition with all packaging and accessories. You can initiate a return through your Xcite account.
How can I contact Xcite customer service?
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You can contact Xcite customer service through their website by filling out a contact form or by calling their customer service hotline. They also have a live chat feature for instant support.
What payment methods are accepted on Xcite?
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Xcite accepts various payment methods including credit/debit cards, Knet, and cash on delivery for orders within Kuwait. For international orders, additional payment methods may be available.
How can I track my order on Xcite?
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You can track your order on Xcite by logging into your account and clicking on "My Orders." There, you will find the status of your order and a tracking number that you can use to track your shipment.
How long does it take for Xcite to process an order?
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Xcite typically processes orders within 1-2 business days. Once processed, the delivery time depends on the shipping method and the destination of the order.