Shipping times vary depending on the destination. For UK orders, standard delivery usually takes 2-3 working days, while express delivery takes 1-2 working days. International orders can take between 5-10 working days for standard delivery. Please note that these are estimated times and may be subject to delays during busy periods or due to customs procedures.
What is the return policy?
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The Nautical Company offers a 28-day return policy for most items. If you are not satisfied with your purchase, you can return it within 28 days of receipt for a refund or exchange. The item must be in its original condition with all tags attached. Please note that personalized or customized items may not be eligible for return unless there is a manufacturing defect.
Do they offer gift wrapping services?
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Yes, The Nautical Company offers gift wrapping services for an additional fee. During the checkout process, you can select the gift wrapping option and add a personalized message. This is a great option if you are purchasing a gift for someone special and want to add an extra touch of elegance to your present.
Are there any additional charges for international orders?
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For international orders, customers may be responsible for customs duties, taxes, or other fees imposed by their country's customs authorities. These charges are not included in the item price or shipping cost and are the buyer's responsibility. It is recommended to check with your local customs office for more information on potential charges.
Can I track my order?
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Yes, once your order is dispatched, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the progress of your delivery online. Please note that it may take a few hours for the tracking information to be updated in the system.
Where can I get The Nautical Company coupon?
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