Treat yourself to huge savings with Pond Planet Promo Codes: 7 first order discounts targeting new customers, 1 free shipping code, and 11 voucher codes for 10% off.
Yes, Pond Planet offers <a target="_blank" rel="nofollow noopener" href="https://www.pond-planet.co.uk/delivery-information-i5" >free shipping</a> on orders over £49 within the UK, with the exception of certain areas. Orders that total less than £49 will incur a delivery charge. Various shipping options are available, and delivery times may differ depending on the location.
What is their return policy?
+
They offer a certain period return policy for unused and unopened items. Simply contact their customer service team to initiate the return process.
How can I contact customer service for further assistance?
+
You can reach their customer service team by phone, email, or live chat during their business hours for any inquiries or assistance with your purchase.
What payment methods do they accept?
+
They accept all major credit and debit cards, as well as PayPal for secure and convenient payments.
How can I track my order?
+
Once your order has been dispatched, you will receive a tracking number via email to monitor the status of your delivery.
What should I do if an item arrives damaged?
+
If your order arrives damaged, please contact their customer service team with photos of the damaged items and they will arrange for a replacement or refund.