What is the minimum spend required for free delivery at Luminosity Designs?
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Customers are eligible for <a target="_blank" rel="nofollow noopener" href="https://luminositydesigns.co.uk/" ><strong>free delivery </strong></a>at Luminosity Designs if they spend more than £100. This policy encourages shoppers to add more items to their carts, enhancing their overall shopping experience while benefiting from the convenience of free shipping on larger purchases.
What is the return policy?
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Luminosity Designs offers a hassle-free return policy. If customers are not satisfied with their purchase, they can return the item within 14 days of delivery for a full refund or exchange. The item must be in its original condition and packaging. Customers are responsible for the return shipping costs, unless the return is due to a defective or incorrect item.
How can I contact customer support?
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Customers can reach out to Luminosity Designs' customer support team by filling out the contact form on their website or by sending an email to the provided email address. The customer support team strives to respond to inquiries within 24-48 hours, excluding weekends and holidays.
What payment methods are accepted?
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Luminosity Designs accepts various payment methods, including major credit cards such as Visa, Mastercard, and American Express. Customers can also choose to pay using PayPal for added convenience and security. All payment transactions are encrypted and securely processed to ensure the safety of customers' personal and financial information.
Can I cancel or modify my order after it has been placed?
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Once an order has been placed on luminositydesigns it is processed promptly to ensure timely delivery. Therefore, it may not be possible to cancel or modify an order once it has been submitted. However, customers can reach out to customer support as soon as possible to inquire about any possible changes or cancellations, and the team will do their best to assist based on the order status.
Are there any additional charges for international orders?
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Yes, for international orders, customers may be subject to additional customs duties, taxes, and fees imposed by their country's customs department. These charges are beyond Luminosity Designs' control and are the responsibility of the customer. It is advisable to check with the local customs office for more information on potential charges before placing an international order.