What is the shipping policy for orders from Grape and Grain?
+
Grape and Grain offers standard shipping for orders within the UK, with delivery typically taking 3-5 business days. They also offer express shipping for faster delivery. International shipping options are available for customers outside of the UK.
What is the return policy for items purchased from Grape and Grain?
+
Customers can return items within a certain period of purchase for a full refund or exchange. The items must be in their original packaging and condition. Customers are responsible for the cost of return shipping, unless the return is due to a fault with the product.
How can I contact customer service at Grape and Grain?
+
Customers can contact Grape and Grain's customer service team by emailing [email protected]. The customer service team is available to assist with any inquiries or issues related to orders, products, or general assistance.
What payment methods are accepted on the Grape and Grain online store?
+
Grape and Grain accepts a variety of payment methods, including Visa, Mastercard, American Express, and PayPal. Customers can choose their preferred payment method during the checkout process.
How can I track my order after purchase on the Grape and Grain online store?
+
Customers can track their order by logging into their account on the Grape and Grain website and clicking on the "Order History" section. They will be able to see the status of their order and track its shipment.
Does Grape and Grain offer gift wrapping or personalized messages for orders?
+
Yes, Grape and Grain offers gift wrapping and the option to include a personalized message with orders. Customers can select these options during the checkout process and provide the details for the gift wrapping and message.