All gift items have a postage cost of £4.95 and are sent out via DPD couriers.
Can I return furniture items within the cooling off period?
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Yes, you can return any item within the cooling off period for a refund or exchange, including furniture items.
How long do I have to return an item for a refund or exchange?
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You have 28 days from the day of receipt to return an item for a refund or exchange.
Does Gift Company have a price match?
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Gift Company can use the least money to buy the best products in their stores. Their store has launched a price matching policy. As long as the price you pay in the online store is higher than the store, the price of the higher part will be refunded, if the price you see is very different from the price you bought, then they may refund the entire amount of your order.
Are there any exceptions to the cooling off period?
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No, the cooling off period applies to all items, regardless of the reason for return.
Do I need to sign up for emails in Gift Company?
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Your registered email in Gift Company may be very important and may be used for processing your orders and shipping in their store. And their store will send you some very important information and unique promotions and news of their store through your email.