Yes, Flooring Village offers <a target="_blank" rel="nofollow noopener" href="https://flooringvillage.co.uk/delivery-information/" >free delivery</a> on orders over £350. Customers can choose from various shipping options, including standard and next day delivery. However, deliveries are kerbside only. For those who prefer to pick up their orders, click and collect services are also available.
What is their return policy?
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They offer a certain period return policy on all unopened and unused products. Simply contact their customer service team to initiate the return process.
What if I receive damaged or faulty products?
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In the rare event that you receive damaged or faulty products, please contact their customer service team immediately. They will arrange for a replacement to be sent out as soon as possible.
How can I track my order?
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Once your order has been dispatched, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your delivery.
Do they offer installation services?
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While they do not offer installation services, they can provide guidance and tips on how to install their flooring products. Additionally, they can recommend trusted professionals in your area who can assist with installation.
Can I request samples before making a purchase?
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Yes, they offer samples of their flooring products so that you can see and feel the quality before making a decision. Simply select the "Order Sample" option on the product page.