Executive Pens Direct Discount Codes 45% Off May 2025

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FAQs for Executive Pens Direct

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Can Executive Pens Direct delivery orders to international customers?

For orders outside the European Union that will be sent by international airmail, the entire process may take 14-28 working days to arrive. If you are an international customer but have not received your order after 28 working days, please contact Executive Pens Direct. As packages need to pass international customs inspections, some customer orders may be delayed in delivery. They cannot reship the order unless the merchant determines that the order has been lost or damaged.

What is the return policy?

Executive Pens Direct offers a 30-day return policy for items that are unused and in their original packaging. Customers must contact the customer service team to initiate the return process and receive a return authorization number. Once the return is approved, the customer can send the item back to Executive Pens Direct for a refund or exchange. Return shipping costs are the responsibility of the customer unless the item is faulty or damaged.

Can customers buy calligraphy gift sets on Executive Pens Direct?

If you are a calligraphy lover and are looking for a unique writing tool, you might as well try traditional hand-made calligraphy set by Italian craftsmen. Their product range includes pure quill feather pens, wax seal inks and wooden dip pens. Executive Pens Direct is also a supplier of manuscripts and have a large number of modern calligraphy products.

Does Executive Pens Direct accept company orders?

Whether it is a long-term customer who wants to express their gratitude, or a new customer who wants to establish a rapport with them, one of the good ways to build a relationship with them is to provide corporate subscriptions. Whether you are looking for company gifts, advertisements, employee gifts or any reward gift, Executive Pens Direct can provide services for the company and they have a lot of experience working together. Their professional engraving service makes company gifts truly personalized and memorable.

How long will it take to receive my order?

Executive Pens Direct aims to process and dispatch orders within 1-2 business days. Delivery times will vary depending on the shipping method selected at checkout. Standard delivery within the UK typically takes 2-3 working days, while international delivery can take up to 10 working days. Customers can track their order using the tracking number provided in the shipping confirmation email.

Can customers enjoy engraving service on Executive Pens Direct?

They use the most advanced laser engraving machine to provide customers with special engraving services, which is very suitable for you to choose a personalized pen or unique gift. For the popularity of engravable pens, please see the Engraving Pens page. Executive Pens Direct also engraves various objects. Please check Executive Pens Direct engraving library or find engravable logos on the product page.

About Executive Pens Direct

Executive Pens Direct is a leading online retailer of luxury writing instruments. Established in 2002, the company has grown to become one of the most respected names in the industry. With a wide selection of pens from the world's leading brands, Executive Pens Direct offers customers the highest quality writing instruments at competitive prices. From classic fountain pens to modern rollerball pens, Executive Pens Direct has something for everyone. The company also offers a range of accessories, including pen cases, refills, and ink cartridges. With a commitment to customer service and satisfaction, Executive Pens Direct is the perfect choice for those looking for a luxurious writing experience.

Shopping Tips at Executive Pens Direct

Save on Shipping Costs:

Enjoy free tracked delivery with Royal Mail on orders over £25 at Executive Pens Direct. They ship across the UK including the Channel Islands, Scottish Highlands and Northern Ireland, their courier of choice is Royal Mail and they use their full tracking service so you always know where your parcel is.
Simple Full Return Process:

Executive Pens Direct allows customers to cancel website purchases within 14 days of delivery for full refunds, excluding made-to-order items such as engraved personalisations, bespoke creations, and limited edition collections which remain non-refundable after purchase. The cancellation policy applies to all standard merchandise ordered through digital channels.
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