To get a CeX voucher, you need to create a membership with them. Simply bring a valid ID to one of their stores and set up your membership. Once your membership is set up, you can start earning vouchers for your trade-ins.
Do they offer free shipping?
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They charge a delivery fee of £2.95 per individual item. While they do not offer free shipping, this ensures each item is carefully handled and securely delivered to you.
What is their return policy?
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They offer a 2 Days Goodwill Return for any reason, refunded to a voucher. For faulty items, their 30 Days Statutory Refund Policy offers a full refund, repair, replacement, or exchange if returned with a receipt.
Could you provide information on the warranty policy offered by CeX?
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All CeX's products (except consumables) come with a 24 month warranty. If the product cannot be repaired, the company will refund the original sales value to the original form of payment, provided the product is returned within 6 months of the date of purchase.
How can I contact CeX for further assistance?
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For any further questions or assistance, feel free to contact them using the form on their website. They are here to help!
What payment methods does CeX provide?
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CeX offers customers a convenient and flexible payment experience by accepting multiple forms of payment. Customers can choose to pay using Visa, MasterCard, or Apple Pay, ensuring they have a variety of options to suit their preferences and needs. Whether you prefer the reliability of traditional credit cards or the ease and security of digital wallets, CeX has you covered.
Are some of CeX's products age restricted?
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Yes, some of CeX's older video games have BBFC ratings. The BBFC, or British Board of Film Classification, is a UK-based organization responsible for the national classification and censorship of films and video games. These ratings were crucial in guiding purchasing decisions and ensuring that young players were not exposed to inappropriate content.
How does CeX manage the supply chain for product replenishment?
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Should you discover that your preferred product is temporarily unavailable, CeX suggests reaching out to customer service specialists without delay, as they will furnish you with detailed information. To stay informed about product updates, the company genuinely extends an invitation for you to subscribe to the product arrival notification service.
How does CeX enforce its policy on product clearance?
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Make sure to closely monitor the clearance section of CeX's website for accessing the latest promotions in real time, which will provide insight into unexpected discount treasures. Seizing great value shopping opportunities and ensuring that every expenditure is worth your money will require you to swiftly snap up clearance items.
Does CeX extend any special perks to its social media audience?
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In order to seize the opportunity to be the first to enjoy all the exciting and exclusive offers, CeX suggests a straightforward and effective tip: actively engaging in social media communities. This is where one can not only discover numerous hidden exclusive offers, but also transform each shopping trip into an exploration journey filled with surprises.