Shipping times vary depending on the destination and shipping method chosen. Generally, orders are processed within 2-3 business days and delivered within 3-5 business days within the UK. International shipping may take longer.
Can I return or exchange a product?
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Yes, customers can return or exchange products within 14 days of receiving their order. The item must be unused and in its original packaging. Customers should contact customer support to initiate the return or exchange process.
What payment methods are accepted?
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Cards and Gift Wrap accepts various payment methods, including major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. Customers can select their preferred payment method during the checkout process.
Are the products on the website available in physical stores?
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Cards and Gift Wrap products are primarily available online. However, some products may be available in select physical stores. Customers can check the website or contact customer support for more information on specific products.
Do you offer personalized cards or gift wrap?
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Yes, Cards and Gift Wrap offers personalized options for both cards and gift wrap. Customers can choose from a range of designs and customize them with their own text or images. Personalized products may have longer processing times.
Can I track my order?
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Yes, customers can track their order by logging into their account on the Cards and Gift Wrap website. Once the order is shipped, a tracking number will be provided, allowing customers to monitor the progress of their delivery.